Bank of America Financial Center

Reviews

• ★ ☆ ☆ ☆ ☆
  Experienced worse customer service ever at this financial institution. Even though I'm supposed to be one of their "Preferred Platinum" customers (lip service), got zero help with a transaction that needed assistance from a personal banker. Since the bank was closing in about an hour and I hadn't made a " previous appointment" they were unable to help me! Even spoke with the Manager who gave me the same line! Make a reservation "like it was a restaurant" and come back next week for help. Really? Needed something done in a timely manner so left extremely irritated went to Wells Fargo where my other account is, and was accomodated almost immediately. Moving all my accounts out of B of A looks better all the time. This branch could take a lesson on customer service for sure.
  By Dawn Capers, July 27, 2017

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